FoCuSeD™ Facilitating Teleconferences | Class Abstract | 1 1/2 Days PDF Print E-mail

Trainer: Gary Rush, CPF


FoCuSeD Facilitating Teleconferences


 

 

Gary Rush's 1 ½ -day highly interactive class teaches “how to” conduct effective and productive teleconferences to collectively achieve a goal or accomplish a task.

 

Why? Because in this day and age, we have more and more meetings that are teleconferences or video-conferences. These are the way of the future. Unlike face-to-face meetings, you have to approach teleconferences differently to make them productive. It requires effective facilitative skills. Because – These teleconferences can be very productive when properly facilitated. How? This class gives you the needed skills that enable you to not only conduct highly effective and productive teleconferences but it also enables you to manage participants and conflict – the good, the bad, and the ugly. Gary believes that theory is needed and teaches it to provide a background. He teaches specific “how to” and provides practice (40% of the class time) to allow development of what was learned enabling attendees to use the skills immediately upon returning to work.


PMI – R.E.P. – This class confers 9 Professional Development Units (PDUs) to those attendees who are certified Project Management Professionals (PMPs). IIBA - E.E.P. - This class confers 9 Continuing Development Units (CDUs) to those attendees who are members of IIBA pursuing their Certified Business Analyst Professional (CBAP) certification.  We comply with the BA Body of Knowledge version 2.0.

 

This class is available on-site anywhere in the world.


"Not only were you excellent in all the categories, but you gave... permission? authority? for the focus on this as a major professional skillset."
(FoCuSeD Facilitating Teleconferences alumni)



 

Class Abstract


Duration

One and a Half (1 1/2) Days


Abstract

This highly interactive class teaches "how to" conduct effective and productive teleconferences to collectively achieve a goal or accomplish a task.

 

  • It gives you effective interpersonal skills.
  • It provides facilitative tools to improve communication, commitment, and support.
  • It develops effective Active Listening skills to successfully turn “problem” people into productive contributors.

Objectives

FoCuSeD™ Facilitating Teleconferences is designed so that the students will be able to:

 

  • Turn "problem" people into productive contributors.
  • Use effective facilitative skills to conduct effective and productive teleconferences.
  • Develop clear and effective meeting agendas.
  • Begin developing a tool kit of usable tools to successfully deal with participants and stakeholders.
  • Virtually facilitate effective, productive, and enjoyable teleconferences.

Materials

Each student receives:

 

  • FoCuSeD Facilitating Teleconferences by Gary Rush, CPF
  • Confidential Assessment and a Certificate of Completion.

 

Class Agenda


 

Day 1


  • Introductions
  • Set the Context
  • Basic Meetings
    • Class Exercise
  • Effective Facilitative Skills
    • Class Exercise
  • Tools for Teleconferences

 

Day 2

  • Class Exercise
  • Review and Wrap Up