Make People the Real Next Big Thing!

People Skills

You’re drowning in technology; inundated with work that not only requires engaging with others, but also requires meetings that you find a drag and a waste of time.  Technology helps you communicate but it’s at a distance.  You send and respond to emails and text messages, but you don’t know if the other person is smiling or recoiling.  You read about methods, such as Agile, that promote face-to-face interaction, requiring training in “soft” skills – people skills, but you find getting training difficult.

Wouldn’t it be great if everyone in your organization had the skills needed to facilitate interaction?  Meetings would be a pleasure to attend because you actually accomplish good work.  Even short stand-up meetings are productive.  People would work well together because miscommunication would be lessened.

So, let’s do something radical.  Why not have everyone in your organization trained in “soft” skills?  These people skills cover communication skills needed to correct the problems you encounter.  “People” are the single most significant resource of your organization, so why not invest in your future working with people?

When you propose this type of training, cost and time resistance invariably comes up.  Your organization wants justification.  I’ve documented the value of using facilitated sessions in projects as improving productivity in ¼ the time.  If we look at return on individual (ROI), the savings are even greater because not only does productivity and engagement increase, but morale and collaboration improves, innovative ideas are brought to the surface, and risk and responsibility is shared throughout your organization.

Investing in “people” is the single most important investment your organization can make.  Just think:

  • Meetings will become valuable and productive events.
  • Technology then would be a useful tool to support human interaction.
  • Your organization will become more agile because business agility relies on people working well together.

We’ve had many “next big things” in technology, such as Augmented Reality, AI, Internet of Things, Big Data, Blockchain, etc., so, instead, let’s do something radical, make “people” the real next big thing!

Author: Gary Rush

Gary Rush, IAF CPF is Founder & CEO of MGR Consulting since 1985 becoming a leading facilitator and facilitator trainer creating his own facilitation technique - FAST revolutionizing it with FoCuSeD™ - a unique approach to structured facilitation transforming the facilitation industry. He has trained thousands of people from more than 18 countries, and has delivered his structured facilitation class in 8 countries within North America, Europe, Asia, and Africa. His students have gone on to become CEOs and CIOs, crediting their success to the people and process skills gained in his facilitator training classes. He has written numerous “how to” books covering facilitation, collaborative leadership, strategic planning, data modeling, etc. During a hiatus from consulting, Gary owned and was "Chef" of a highly acclaimed restaurant in Old San Juan, Puerto Rico – MG Rush dba Mirácles Restaurant. Gary has facilitated significant workshops including the first strategic plan for the combined EDS/GM organization. He facilitated Star Alliance where they identified that in-flight Wi-Fi was possible – a critical service offering on airlines today. He facilitated and trained Texas Joint Military Forces in Strategic Planning, creating their 2035 Strategic Plan. Reviewing this 4-page plan, the length of the U.S. Constitution, is now part of their monthly meetings – something they were unable to do previously. He is an IAF CPF Assessor and former IAF Chair. Gary also formed and led the IAF Chicago Chapter, the second IAF chapter to be established in the U.S. He attended the U.S. Naval Academy in Annapolis. He holds a BS from Excelsior College.

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